logo

Get in touch

Awesome Image Awesome Image

Goals:

  • Easy to use form builder interface
  • Ability to collect and see responses
  • Provide advanced options commonly expressed in support tickets
  • Allow clients with old forms to continue to access those
This existing feature allowed clients to access responses but they could not create their own forms.
Research included studying Google Forms and other popular form builders to understand what UI patterns our clients might be familiar with and how those patterns could be improved.
Determining the possible user flows helped narrow down which interfaces would be needed for the MVP.
Itemizing the field types and their states in Confluence gave us an easy way to collaborate with the development team and elicit feedback internally.
Keeping the introductory tour in InVision gave the product team the ability to quickly update screens without using developer time.
Research included studying Google Forms and other popular form builders to understand what UI patterns our clients might be familiar with and how those patterns could be improved.